Refund and Cancellation Policy for The Unseen Royalty

1. Introduction

The Unseen Royalty is committed to providing exceptional service to our guests. This policy outlines the terms and conditions related to cancellations, refunds, and booking modifications. By making a reservation with us, you agree to abide by these policies.

2. Cancellation Policy

• Free Cancellation Window: Guests can cancel their reservation free of charge up to 48 hours before the check-in date.
• Late Cancellations: Cancellations made within 48 hours of the check-in date will incur a cancellation fee equivalent to one night’s stay.
• No-Show: If a guest fails to arrive (no-show), the full reservation amount will be charged.

3. Modification Policy

• Date Changes: Guests can modify their reservation dates subject to availability and any rate differences.
• Room Type Changes: Changes to room types are allowed based on availability.
• Booking Extensions: Guests can extend their stay by contacting our reservations team.

4. Refund Policy

• Refunds for Cancellations: Refunds for cancellations will be processed within 7 business days from the cancellation date.
• Refunds for Early Check-Out: Guests checking out before the original departure date will receive a refund for the unused nights.
• Refunds for No-Shows: No-shows are not eligible for refunds.

5. Special Circumstances

In cases of force majeure (natural disasters, government restrictions, etc.), The Unseen Royalty will work with guests to find fair solutions, including rescheduling or providing credit for future stays.

6. Contact Information

For any inquiries or assistance related to cancellations, please contact our reservations team at theunseenroyalty@gmail.com

Thank you for choosing The Unseen Royalty! 🌟